Jackson Barrett & Gass Solicitors are pleased to announce results from their latest 6 month client feedback questionnaire. Conveyancing clients were sent a feedback questionnaire on completion, to gather feedback on several aspects of the service provided; value, report, correspondence, comparison to other firms, friendliness and overall rating. Using a scale of 1 for poor and 5 for excellent, Jackson Barrett & Gass scored 'very good' (4.07) or better in all areas. JB&G averaged 90.2% (4.51) as an overall score for service, and were also deemed to be 'very good' in comparison with other solicitors 87.2% (4.36). JB&G were very pleased with a 92.6% (4.63) score for correspondence and 93% (4.65) score for friendliness (+3.4%). Clients rated JB&G value at 81% (4.07) and JB&G Reports at 82% (4.10). Marketing Manager, Rick Barrow said, "We were obviously very pleased with the 6 month feedback provided, and we feel it reflects a conscious effort in maintaining excellent standards, which benefits everyone. We are particularly pleased with our score for correspondence, which always sets us apart with clients and estate agents. We are also pleased with the scores in the context of the UK property market, with mortgages taking longer than ever, and transactions falling through more than often. Our overall score is also very pleasing, as reflects the reason why we retain the majority of our clients, locally, nationally and internationally. Of the responses, 100% said they would use us again, and 100% said they would recommend us to a friend." -ends- | 
